Search through more than a hundred articles on every aspect of User.com

Agata Jędrzejczyk
Written by Agata Jędrzejczyk

Call center automation modules

Learn here about Call center modules


Call center and Automation

In User.com, there are three automation modules: two that will help you manage your phone campaigns or create call-related automations and one module for managing SMS. 

  • Phone call (trigger) - Start your automation with any phone call type you can imagine; learn more in this article.
  • Phone campaign status (condition) - Divide users based on whether they have a particular status in a given phone campaign; learn more in this article.
  • Phone campaign (action) - Add users to a phone campaign automatically; learn more in this article.
  • SMS campaign (action) - Send an SMS campaign to the user; learn more from this article.

Related articles

Categories: