Call center automation modules
Learn here about Call center modules
Call center and Automation
In User.com, there are three automation modules: two that will help you manage your phone campaigns or create call-related automations and one module for managing SMS.
- Phone call (trigger) - Start your automation with any phone call type you can imagine; learn more in this article.
- Phone campaign status (condition) - Divide users based on whether they have a particular status in a given phone campaign; learn more in this article.
- Phone campaign (action) - Add users to a phone campaign automatically; learn more in this article.
- SMS campaign (action) - Send an SMS campaign to the user; learn more from this article.