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Michał Brożyna
Written by Michał Brożyna

Call center automation modules

Learn here about Call center modules

Call center and Automation

In, there are three automation modules: two that will help you manage your phone campaigns or create call-related automations and one module for managing SMS. 

  • Phone call (trigger) - Start your automation with any phone call type you can imagine; learn more in this article.
  • Phone campaign status (condition) - Divide users based on whether they have a particular status in a given phone campaign; learn more in this article.
  • Phone campaign (action) - Add users to a phone campaign automatically; learn more in this article.
  • SMS campaign (action) - Send an SMS campaign to the user; learn more from this article.

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