From Old to New: Feature Name Changes
A quick guide to help you navigate the updated terminology and match old names with the new ones.
As part of the new release, several features in User.com are getting new names to make the app more intuitive and consistent. This guide provides a simple reference to help you understand which features have been renamed, showing both the current and updated terminology side by side. Whether you’re a long-time user or just getting started, this quick comparison will make it easier to adapt to the changes and continue using the platform without interruption.
Old Name | New Name |
|---|---|
Active Mode | Snooze |
Activity | Task |
Agent | User |
Agent Groups | User Groups |
Agent Settings | User Settings |
Aggregator | Calculated Attributes |
App | Workspace |
App Settings | Workspace Settings |
Author | Creator |
Calendar | Meetings |
CRM | Sales |
Data Collector | Website Event Tracker |
Docs | Knowledge Base |
HTML Blocks | Custom Widgets |
Inbox | Conversations |
Landing Pages | Pages |
Media | Media Library |
Mobile Wallets | Wallet Notifications |
Payments Section | Plan & Payments |
People Section | Contacts Section |
Redirects | Tracked Redirect Links |
Snippet Tag | Dynamic Content |
Tickets | Support Tickets |
Tools | Website Experience |
User | Contact |
With these name updates, our goal is to make navigation and feature usage more straightforward across the platform. If you’d like to explore the full set of definitions - not only for the updated features but for many other key terms in User.com - check out our Glossary article for a complete reference.