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Alina Shafikova
Written by Alina Shafikova

Installing User.com on Big Cartel website

Find a quick guide helping you to install our widget script on your Big Cartel website


  • Log in to your Big Cartel dashboard (probably yourshop.bigcartel.com/admin)
  • Reveal a menu with your_username
  • Click Customize design
  • Switch tab to Advanced
  • Click Layout
  • Switch from default tab, to custom
  • Scroll down to the bottom
  • Before ending </body> tag, insert widget code:
<script>
window.civchat = {
    apiKey: 'YOUR_API_KEY'
};
</script>
<script data-cfasync="false" src="https://<your_app_subdomain>.user.com/widget.js"></script>
  • Change YOUR_API_KEY and <your_app_subdomain>. You can find your API key and app domain by going to your app and selecting Setup & Integrations in App Settings

  • Last little step is to click Done then Save.


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