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Module guide: Email Action Trigger

You can trigger the automation with email opened or link clicked!

Dawid Tyburek

Written by Dawid Tyburek

Module guide: Email Action Condition

Send personalized messages if a user clicks or opens an email

Aneta Koreba

Written by Aneta Koreba

Module guide: Aggregator Action

Learn how to collect data for aggregators

Aneta Koreba

Written by Aneta Koreba

Module guide: Delay Action

Set time intervals in your automation paths

Aneta Koreba

Written by Aneta Koreba

Module guide: Phone Campaign Action

Add users to a calling campaign

Aneta Koreba

Written by Aneta Koreba

Module guide: Remove Tags Action

Automate removing tags from user profiles to make segmentation more precise

Aneta Koreba

Written by Aneta Koreba

Module guide: Finish Path Action

Check the statistics for each action flow

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Create an Activity Action

This module lets you schedule an activity for a sales representative or a support agent every time the user behaves in a specific way.

Aneta Koreba

Written by Aneta Koreba

Module guide: Change score Action

Score your users automatically

Aneta Koreba

Written by Aneta Koreba

Module guide: Create a deal Action

This is a very simple module that is the true dream of every sales representative

Aneta Koreba

Written by Aneta Koreba

Module guide: Add tags Action

Tag your users automatically

Alina Shafikova

Written by Alina Shafikova

Module guide: Send code Action

Learn how to send additional script to a user’s browser

Aneta Koreba

Written by Aneta Koreba

Module guide: API call Action - test your API call

Get to know how to test whether your API call module works

Aneta Koreba

Written by Aneta Koreba

Module guide: Mobile Notification Action

Send mobile notifications automatically

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Agent Email Action

Send an email to a given agent when specific conditions are met

Aneta Koreba

Written by Aneta Koreba

Module guide: HTML block Action

Activate a given HTML block for specific users

Aneta Koreba

Written by Aneta Koreba

Module guide: Push notification Action

Send push notifications automatically straight to your customers' phones

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Data collector Action

Collect data from arbitrary elements of your website

Aneta Koreba

Written by Aneta Koreba

Module guide: Assign Agent Action

Learn how to automatically assign an agent(s) to a specific scenario in your automation

Aneta Koreba

Written by Aneta Koreba

Module guide: Change deal state Action

Learn how to automatically move the customer forward through the sales funnel

Aneta Koreba

Written by Aneta Koreba

Module guide: Update an attribute Action

Update user profiles automatically

Aneta Koreba

Written by Aneta Koreba

Module guide: Remove From List Action

Automate removing users from a list

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Change custom attribute Action

Add or subtract a number from a numerical attribute value

Aneta Koreba

Written by Aneta Koreba

Module guide: Update company attribute Action

Update a company profile automatically

Aneta Koreba

Written by Aneta Koreba

Module guide: Add a note Action

Add a predefined note with user attributes to a given user

Aneta Koreba

Written by Aneta Koreba

Module guide: Add to a list Action

Automate adding users to a list

Aneta Koreba

Written by Aneta Koreba

Module guide: Incoming message

Start the action when somebody sends you a chat message

Alina Shafikova

Written by Alina Shafikova

Module guide: Activity Trigger

Trigger your action with an activity

Aneta Koreba

Written by Aneta Koreba

Module guide: Note added Trigger

Trigger your action when a note is added to a user's profile

Aneta Koreba

Written by Aneta Koreba

Module guide: Product Event Trigger

Launch the action once the user triggers a given product event

Aneta Koreba

Written by Aneta Koreba

Module guide: Send Web Notification to Agent

This modules allows to notify the agents within the application.

Alina Shafikova

Written by Alina Shafikova

Module guide: Deal stage change

Trigger your action when a deal is moved to another stage

Aneta Koreba

Written by Aneta Koreba

Module guide: Phone campaign status Condition

Check the status of a phone campaign for a given user

Aneta Koreba

Written by Aneta Koreba

Module guide: Segment

Filter your users for further actions

Michael Wertenberg

Written by Michael Wertenberg

Module guide: IMAP email

Learn how to automate actions based on the users' replies

Michał Brożyna

Written by Michał Brożyna

Module guide: Tag added

Trigger an automation when a tag is added to the user

Aneta Koreba

Written by Aneta Koreba

Module guide: Answer condition

Learn more about this useful Chatbot module

Maciej Rzadkowski

Written by Maciej Rzadkowski

Module guide: Event trigger

Begin the automation when your user performs an event

Aneta Koreba

Written by Aneta Koreba

Module guide: Added to list Trigger

Added to list module can greatly simplify your drip email processes. Learn more about it in this article.

Aneta Koreba

Written by Aneta Koreba

Module guide: On date&time Trigger

Choose the appropriate time your action path runs

Aneta Koreba

Written by Aneta Koreba

Module Guide: New User trigger

Learn how to automate actions after new user is created

Dawid Tyburek

Written by Dawid Tyburek

Module guide: Tag removed Trigger

Learn how to use this trigger in automations

Aneta Koreba

Written by Aneta Koreba

Module guide: Compare custom attributes Condition

Filter users by checking which of two given attributes has the larger value

Aneta Koreba

Written by Aneta Koreba

Module guide: Form Submitted Trigger

Learn how to spark your automated messages when someone fills out a form

Aneta Koreba

Written by Aneta Koreba

Module guide: Agent responded Condition

Determine whether users get responded or not.

Aneta Koreba

Written by Aneta Koreba

Module guide: Form Submitted Condition

Check who has submitted your form

Aneta Koreba

Written by Aneta Koreba

Module guide: Page visit Trigger

Trigger your automation when users visit a given page

Aneta Koreba

Written by Aneta Koreba

Module guide: Create event

How to create an event occurrence with given attributes

Michael Wertenberg

Written by Michael Wertenberg

Module guide: Mobile Activity Trigger

Find out more about the trigger for mobile app activity of your users

Alina Shafikova

Written by Alina Shafikova

Module guide: Deal Trigger

Start your automation when a deal changes its status

Aneta Koreba

Written by Aneta Koreba

Module guide: Removed from list Trigger

Start automation when your users are removed from a list

Aneta Koreba

Written by Aneta Koreba

Module guide: Show a pop-up

Show a pop-up to collect the information you need

Dawid Tyburek

Written by Dawid Tyburek

Module guide: Send an email campaign

Learn how to send an email using this automation module

Alina Shafikova

Written by Alina Shafikova

Module guide: Split A/B Condition

Run A/B tests to check the effectiveness of campaigns

Aneta Koreba

Written by Aneta Koreba

Module guide: SMS campaign

How to send an SMS to your users

Aneta Koreba

Written by Aneta Koreba

Module guide: API call

Send an API call to your app

Grzegorz Kacperski

Written by Grzegorz Kacperski

Module guide: Filter Condition

Filter the users that suit your automation best

Aneta Koreba

Written by Aneta Koreba

Module guide: Received Email Condition

Check who has yet to receive a particular email campaign

Aneta Koreba

Written by Aneta Koreba

Module guide: User Responded Condition

Check if the user sent you a message in a given period of time

Aneta Koreba

Written by Aneta Koreba

Module guide: Bot message

Create automated messages and/or questions

Maciej Rzadkowski

Written by Maciej Rzadkowski

Action module: Send data

Learn how to send custom data to a user widget

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Send a chat message

How to send automatic chat messages

Michael Wertenberg

Written by Michael Wertenberg

Module guide: Send a web push campaign

Create an automation to send web push notifications

Michał Brożyna

Written by Michał Brożyna

Module guide: Visited Page Condition

Check if the user has visited a particular page within a given amount of time

Aneta Koreba

Written by Aneta Koreba

Module guide: Client's Attribute Change Trigger

Start the automation after one of your clients' attribute has changed

Aneta Koreba

Written by Aneta Koreba

Module guide: Time Condition

Limit the time your automation is executed

Aneta Koreba

Written by Aneta Koreba

Editing ongoing automations

Learn how automation works

Aneta Koreba

Written by Aneta Koreba

How does the Randomize in Delay module work?

Learn how randomize delay works and why it has been implemented

Aneta Koreba

Written by Aneta Koreba

Single opt-in, double opt-in

The difference between single and double opt-in and how to implement them in User.com

Alina Shafikova

Written by Alina Shafikova

Activities for your agents

Create activities for the team members to keep their tasks tracked

Alina Shafikova

Written by Alina Shafikova

How to set up filters for future dates?

How to set up automation if your attribute's date is in X days....

Aneta Koreba

Written by Aneta Koreba

How to allow users to opt-in to multiple lists

Allow your users to subscribe to multiple lists at the same time

Aneta Koreba

Written by Aneta Koreba

Guide to updating attributes

Learn what options you have to update user information

Marcin Szczygieł

Written by Marcin Szczygieł

Segments

Learn how segments work, how to use them and what are cached and current results.

Aneta Koreba

Written by Aneta Koreba

How to add new companies

List of methods you can use to add companies to your database

Fania Marte

Written by Fania Marte

Automatically add and update user attributes

Use Chatbot to gather information about your user

Maciej Rzadkowski

Written by Maciej Rzadkowski

Exit pop-up on Google Tag Manager

Learn how to create an exit intent pop-up via GTM

Aneta Koreba

Written by Aneta Koreba

Most common form mistakes

Learn more about the most common mistakes so as to not make them in your work

Aneta Koreba

Written by Aneta Koreba

How do automations work?

Building communication flows with Automations takes place in a visual drag&drop builder.

Aneta Koreba

Written by Aneta Koreba

How to send an email to a single user

Send a simple email to one person

Michael Wertenberg

Written by Michael Wertenberg

Set auto-response for when you are away

No user is left unattended! The system responds to everybody who sends a message via chat.

Michael Wertenberg

Written by Michael Wertenberg

How to make a custom user list

Organize users into separate groups

Benjamin Thomas

Written by Benjamin Thomas

Remarketing and tracking tags with User.com

In this article you will learn how to manage different remarketing systems directly from User.com.

Maciej Rzadkowski

Written by Maciej Rzadkowski

Exit pop-up form on Data Collector

Show your users a special form for when they decide to leave your website

Aneta Koreba

Written by Aneta Koreba

Implementing marketing tags with User.com

Integrating User.com with other web services such as Google Analytics or Facebook Ads

Alina Shafikova

Written by Alina Shafikova

How to send web push campaigns?

What web push notifications are, how to set them up, and how to send push campaigns

Alina Shafikova

Written by Alina Shafikova

Aggregators

How to aggregate data from events and from their attributes

Alina Shafikova

Written by Alina Shafikova

How to create a pop-up

Use pop-ups and start gathering contact information from your visitors

Dawid Tyburek

Written by Dawid Tyburek

Attributes

Learn what are Attributes and how to use them!

Dawid Tyburek

Written by Dawid Tyburek

How to configure IMAP

Configure your inbox connection so that you can see incoming messages in User.com

Aneta Koreba

Written by Aneta Koreba

Coupons - individual discount codes

How to create, assign and send individual discount codes to your customers.

Arkadiusz Wiśniewski

Written by Arkadiusz Wiśniewski

How to track scroll depth via GTM

Create an event after scrolling ⅔ of your page to trigger an action

Aneta Koreba

Written by Aneta Koreba

Send an email campaign

All you need to know about email campaigns, both by automation and by manual dispatch

Aneta Koreba

Written by Aneta Koreba

Make the chat visible only to specific users

Using the 'conditionally visible' widget state, you can make chat visible or hidden for specific groups of users

Michael Wertenberg

Written by Michael Wertenberg

Assign users conversations to agents automatically

Getting the user straight to the right person

Aneta Koreba

Written by Aneta Koreba

GDPR in User.com

How User.com has been prepared for GDPR (General Data Protection Regulation)

Aneta Koreba

Written by Aneta Koreba

Web push prompt configuration

To start sending the we push campaigns you need to display the prompt first

Alina Shafikova

Written by Alina Shafikova

SMSAPI Integration

Connect your SMSAPI account to send SMS campaigns right from User.com panel.

Aneta Koreba

Written by Aneta Koreba

How to fire an event based on time via GTM

Start an event after user stays a specific time on your website

Benjamin Thomas

Written by Benjamin Thomas

How to track YouTube videos via GTM

Create an event after starting a video on your page to trigger an action

Aleksandra Nowak

Written by Aleksandra Nowak

Manage subscription - advanced unsubscribe

We would like to introduce you to a more advanced way to manage and keep track of your subscription list.

Alina Shafikova

Written by Alina Shafikova

How to call a single user

Make calls to a single user

Alina Shafikova

Written by Alina Shafikova