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Alina Shafikova
Written by Alina Shafikova

User.com Segment integration

How to connect User.com with Segment.


Getting Started

To enable sending data to User.com, you need to provide your Segment API key. To create and revoke secret Segment keys for your app, go to App settings > Advanced > Segment API keys.

Once you insert the key in your segment account, the whole integration will be ready. 

How it works

Our Segment integration will provide user tracking, event tracking and user attribute collection without the need to implement User.com tags separately.

Due to such way of sending data you will not have the User.com chat widget on your page.

Troubleshooting

403 Forbidden HTTP code

Verify that the API key you're using in Segment is not revoked by going to App settings > Advanced > Segment API keys.

If the problem persists, verify that the request is from a trusted domain. You can edit domains you trust by going to App settings > Advanced > Domains.

 

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