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Agata Jędrzejczyk
Written by Agata Jędrzejczyk

How to use in-app messages?

Here is the article about in-app messages that you can show to users of your mobile app.


In-app notification is an alert appearing inside your mobile application to users who are using this application right now. In-app notifications help you to catch your users' attention, redirect them to specific places in the application ,and keep them engaged. They are a simple but effective way to catch the attention of your users. You can create all kinds of in-app messages, depending on your needs or the basis of the characteristics and behavior of your users.

Note: sending in-app messages requires to set up our mobile SDK in your mobile application. To learn more, visit SDK documentation available here.

How to create an automation with an in-app message?

First, go to Campaigns section and choose Mobile in-app messages.

Fill in basic information about your future campaign and choose For automation type.  



Now you need to create an in-app message for your campaign. 

Fill in the following fields to compose your in-app message:

  • Name - Name of the message visible only for you and your team members.
  • Title - Heading of your in-app message written in bold.
  • Body - Content of the message.
  • URL name - Clickable text you want to be written on the button.
  • URL link - The redirect link in the button inside the message. 

If you want, you can add another in-app message and then start an A/B test. 

On the next step, you have a summary of your campaign to have a look at all the details and leave the message as a draft or an active campaign message ready to be used.

Congratulations, you have created your first mobile in-app campaign! 

Now to use it, you just need to go Automation and create a workflow with it.

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