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Alina Shafikova
Written by Alina Shafikova

Installing User.com on Bigcommerce website

Find a quick guide helping you to install our widget script on your Bigcommerce website


  • Go to the Storefront settings from left sidebar. And then click Script Manager
  • Select Create a script
  • In Name field type in a name by which you will recognize the script, i.e. "User.com"
  • In Location of the script select Footer
  • In Select pages where script will be added select All pages
  • In Script type select Script and fill out the Script contents text area with this code:
<script>
window.civchat = {
  apiKey: 'YOUR_API_KEY'
};
</script>
<script data-cfasync="false" src="https://<your_app_subdomain>.user.com/widget.js"></script>
  • Change YOUR_API_KEY and <your_app_subdomain>. You can find your API key and app domain by going to your app and selecting Setup & Integrations in App Settings

  • The last step is to click Save button. You've just installed User.com on your Bigcommerce!

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