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Agata Jędrzejczyk
Written by Agata Jędrzejczyk

Installing User.com on Bigcommerce website

Here's a quick guide on how to install our widget script on your Bigcommerce website


First, Log in to your Bigcommerce panel.

Go to the Storefront settings from left sidebar and then click Script Manager. Select Create a script and fill the details:

  • In Name field type in a name by which you will recognize the script, i.e. "User.com"
  • In Location of the script select Footer
  • In Select pages where script will be added select All pages
  • In Script type select Script and fill out the Script contents text area with this code:
<script>
window.civchat = {
  apiKey: 'YOUR_API_KEY'
};
</script>
<script data-cfasync="false" src="https://<your_app_subdomain>.user.com/widget.js"></script>

Change YOUR_API_KEY and <your_app_subdomain>. You can find your API key and app domain by going to your app and selecting Setup & Integrations in App Settings


Now you just need to click Save button. You've just installed User.com on your Bigcommerce!

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