ACCOUNT MANAGEMENT
TEAM MANAGEMENT
Know more about managing access levels for your team and many more.
9 articles in this category
Written by Alina Shafikova
APP SETTINGS
Application settings description.
11 articles in this category
Written by Alina Shafikova
PRICING AND BILLING
Clear view of payment methods and billing logic.
5 articles in this category
Written by Alina Shafikova
AGENT PROFILE
These articles will help you to set and manage your agent profile
6 articles in this category
Written by Alina Shafikova
How do chat notifications for agents work?
Each agent can be notified about new chat messages coming in three different ways.
Written by Aneta Koreba
Anonymous user data retention settings
Manage the number of days an inactive anonymous user's data is kept
Written by Dawid Tyburek