Search through more than a hundred articles on every aspect of User.com

APP SETTINGS

How to change the chat widget design

Adjust your chat widget to your website

Aneta Koreba

Written by Aneta Koreba

Customizing Chat heading, chat greeting, chat image, chat icon

Personalize your chat icon, headings, prompts, greetings, and image

Fania Marte

Written by Fania Marte

How to change the language of the chat

Adjust the language of your chat to suit the viewer

Dawid Tyburek

Written by Dawid Tyburek

How to create custom attributes

Adjust your database to your business needs

Alina Shafikova

Written by Alina Shafikova

How to assign users to companies automatically

Auto-assign with just one click

Aneta Koreba

Written by Aneta Koreba

What are events and how to create them?

Find out what events are and how you can send them to User.com

Maciej Rzadkowski

Written by Maciej Rzadkowski

CRM Pipelines

Learn what pipelines are and how to set them up

Jacek Rzepka

Written by Jacek Rzepka

Default segments

Choose user, company, product, and deal segments that are displayed for each agent and the segments that are displayed as default.

Michał Brożyna

Written by Michał Brożyna

How to create product events

Learn how to send product events with our widget's API

Michał Brożyna

Written by Michał Brożyna

Setting up Knowledge Base domain

Learn how to set your own Knowledge Base domain

Aneta Koreba

Written by Aneta Koreba

How to delete the app

If for some reasons you no longer wish to use User.com, here is the brief guide how to delete the app.

Maciej Rzadkowski

Written by Maciej Rzadkowski

How to use App email in User.com

Redirect your users' emails to a chat window

Aneta Koreba

Written by Aneta Koreba

Different widget states

Learn about different widget states you can set up in your app

Aleksandra Nowak

Written by Aleksandra Nowak

What are RabbitMQ Queues?

Learn about checking queues in your app

Michał Korba

Written by Michał Korba

Setting chat business hours

Learn how to set up the time your chat will be available to customers!

Benjamin Thomas

Written by Benjamin Thomas