APP SETTINGS
How to change the language of the chat
Adjust the language of your chat to suit the viewer
Written by Marzena Wojnowska
How to create custom attributes
Adjust your database to your business needs
Written by Alina Shafikova
How to assign users to companies automatically
Auto-assign with just one click
Written by Marzena Wojnowska
What are events and how to create them?
Find out what events are and how you can send them to User.com
Written by Jakub Dendor
CRM Pipelines
Learn what pipelines are and how to set them up
Written by Jacek Rzepka
Default segments
Choose user, company, product, and deal segments that are displayed for each agent and the segments that are displayed as default.
Written by Michał Brożyna
How to create product events
Learn how to send product events with our widget's API
Written by Alex Nowak
Setting up Knowledge Base domain
Learn how to set your own Knowledge Base domain
Written by Aneta Koreba
How to delete the app
If for some reasons you no longer wish to use User.com, here is the brief guide how to delete the app.
Written by Maciej Rzadkowski
How to use App email to redirect clients' emails to Inbox
Redirect your clients' emails to a chat window
Written by Alina Shafikova
Different widget states
Learn about different widget states you can set up in your app
Written by Aneta Koreba
What are RabbitMQ Queues?
Learn about checking queues in your app
Written by Michał Korba
Setting chat business hours
Learn how to set up the time your chat will be available to customers!
Written by Marzena Wojnowska
Chat widget settings
Find out more about how to personalize your chat.
Written by Marzena Wojnowska
Setting the Active Mode
How do I mute in-app notifications with an agent status change?
Written by Grzegorz Kacperski
How to connect Inbox with Messenger
From this short guide you'll learn how to quickly integrate your User.com account with Messenger.
Written by Alex Nowak