How to change the language of the chat
Adjust the language of your chat to suit the viewer
How to create custom attributes
Adjust your database to your business needs
How to assign users to companies automatically
Auto-assign with just one click
What are events and how to create them?
Find out what events are and how you can send them to User.com
Learn what pipelines are and how to set them up
Choose user, company, product, and deal segments that are displayed for each agent and the segments that are displayed as default.
How to create product events
Learn how to send product events with our widget's API
Setting up Knowledge Base domain
Learn how to set your own Knowledge Base domain
How to delete the app
If for some reasons you no longer wish to use User.com, here is the brief guide how to delete the app.
How to use App email to redirect clients' emails to Inbox
Redirect your clients' emails to a chat window
Different widget states
Learn about different widget states you can set up in your app
What are RabbitMQ Queues?
Learn about checking queues in your app
Setting chat business hours
Learn how to set up the time your chat will be available to customers!
Chat widget settings
Find out more about how to personalize your chat.
Setting the Active Mode
How do I mute in-app notifications with an agent status change?
How to connect Inbox with Messenger
From this short guide you'll learn how to quickly integrate your User.com account with Messenger.
How to invite new agents to User.com app?
Check how easy it is to invite your team members to your User.com account