Search through more than a hundred articles on every aspect of User.com

APP SETTINGS

How to change the chat widget design

Adjust your chat widget to your website

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

Customizing Chat heading, chat greeting, chat image, chat icon

Personalize your chat icon, headings, prompts, greetings, and image

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

How to change the language of the chat

Adjust the language of your chat to suit the viewer

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

How to create custom attributes

Adjust your database to your business needs

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

How to assign users to companies automatically

Auto-assign with just one click

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

What are events and how to create them?

Find out what events are and how you can send them to User.com

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

CRM Pipelines

Learn what pipelines are and how to set them up

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

Default segments

Choose user, company, product, and deal segments that are displayed for each agent and the segments that are displayed as default.

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

How to create product events

Learn how to send product events with our widget's API

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

Setting up Knowledge Base domain

Learn how to set your own Knowledge Base domain

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

How to delete the app

If for some reasons you no longer wish to use User.com, here is the brief guide how to delete the app.

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

How to use App email in User.com

Redirect your users' emails to a chat window

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

Different widget states

Learn about different widget states you can set up in your app

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

What are RabbitMQ Queues?

Learn about checking queues in your app

Agata Jędrzejczyk

Written by Agata Jędrzejczyk

Setting chat business hours

Learn how to set up the time your chat will be available to customers!

Agata Jędrzejczyk

Written by Agata Jędrzejczyk