APP SETTINGS
How to change the chat widget design
Adjust your chat widget to your website
Written by Michael Wertenberg
Chat heading, chat greeting, chat image, chat icon
Personalize your chat icon, headings, prompts, greetings, and image
Written by Michael Wertenberg
How to change the language of the chat
Adjust the language of your chat to suit the viewer
Written by Michael Wertenberg
How to create custom attributes
Adjust your database to your business needs
Written by Michael Wertenberg
How to assign users to companies automatically
Auto-assign with just one click
Written by Michael Wertenberg
What are events and how to create them?
Find out what events are and how you can send them to User.com
Written by Agata Jędrzejczyk
CRM Pipelines
Learn what pipelines are and how to set them up
Written by Aneta Koreba
Default segments
Choose user, company, product, and deal segments that are displayed for each agent and the segments that are displayed as default.
Written by Aneta Koreba
How to create product events
Learn how to send product events with our widget's API
Written by Aneta Koreba
Knowledge Base domain
Learn how to set your own Knowledge Base domain
Written by Aleksandra Nowak
How to delete the app
If for some reasons you no longer wish to use User.com, here is the brief guide how to delete the app.
Written by Aneta Koreba
How to use App email in User.com
Redirect your users' emails to a chat window
Written by Aneta Koreba
Different widget states
Learn about different widget states you can set up in your app
Written by Dawid Tyburek
What are RabbitMQ Queues?
Learn about checking queues in your app
Written by Aneta Koreba
Setting chat business hours
Learn how to set up the time your chat will be available for customers!
Written by Dawid Tyburek