Agent profile in chat
Agents can display additional information that will be visible in their conversations on chat
How do chat notifications for agents work?
Each agent can be notified about new chat messages coming in three different ways.
Add notes and notify other agents about them
Simple trick to streamline your communication
How to change Language & Timezone?
Learn how to change settings in Agent's profile
How do I change my photo?
Stop being anonymous and increase your credibility.