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Michael Wertenberg
Written by Michael Wertenberg

Different widget states

Learn about different widget states you can set up in your app


How to set up different widget states

Go to Settings -> "App settings" -> Widget state.

From the drop-down menu, select one of the following options:

  • Standard - looks like this:

  • Simple - appears as just a chat widget (once a conversation has started, simply passing the cursor over it will turn it into the "Standard" widget.)
  • Hidden - the chat widget will be hidden on your website
  • Conditionally visible - more info about that here
  • Without welcome message - after passing the cursor over the chat widget, nothing pops-up; it still looks still like this below:

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