How to set up different widget states
Go to Settings -> "App settings" -> Widget state.
From the drop-down menu, select one of the following options:
- Standard - looks like this:
- Simple - appears as just a chat widget (once a conversation has started, simply passing the cursor over it will turn it into the "Standard" widget.)
- Hidden - the chat widget will be hidden on your website
- Conditionally visible - more info about that here
- Without welcome message - after passing the cursor over the chat widget, nothing pops-up; it still looks still like this below: