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Aneta Koreba
Written by Aneta Koreba

Different widget states

Learn about different widget states you can set up in your app

How to set up different widget states

Go to Settings > Chat widget settings > widget visibility.

From the drop-down menu, select one of the following options:

  • Widget with a greeting
  • Widget with a greeting on a mouse flow
  • Open widget
  • Only widget icon
  • Hidden - the chat widget will be hidden on your website
  • Conditionally visible - more info about that here

Also, you can set up on what specific pages the widget should be visible.

' * ' means widget visible on all your URLs.

Use case

We want to show the widget on all blog articles but not on the blog homepage (e.g.

Then in the website address we have to add:*

If we add:* 

widget will be displayed on all blog pages but also on pages

State 'hidden' hides widget on all websites.

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