How to configure IMAP/SMTP for account with a 2-step verification
Find out what you need to do to configure IMAP or SMTP for your account with a 2-step verification
Most companies require a 2-step verification on employees' email accounts. To know why and how to set a 2-step verification on Gmail, check this article. If your account also has such a security restriction, you need to generate a unique password for every application you want to use your credentials on.
To generate a new password proceed with the following steps:
Log in to your Google account. Click on the top right corner and choose "Manage your Google account".
Click Security on the left and then go to 2-Step Verification.
Scroll down to App passwords.
You may need to re-log in to your Gmail account during this step.
Type in the name for your app and click Create.
You will receive a unique 16-character app password.
Where to use the unique password in User.com?
SMTP:
If you want to use your own email address to send email campaigns, then you need to use generated password in your SMTP settings.
More about SMTP settings here.
In your app, go to Settings.
Click on SMTP Settings.
Select Create SMTP.
Fill out the settings according to the article linked above. Paste your unique generated app password in the Password field.
IMAP:
If you want your email inbox to be connected with the User.com app inbox (to receive all incoming and outgoing emails between you and your users), you need to set up the IMAP configuration.
More details about this process here.
In your app, go to Settings.
Click on Connected Inboxes.
Select Connect via IMAP.
Fill out the settings according to the article linked above. Paste your unique generated app password in the Password field.
