Advanced data rendering
Render the content of your messages using "If"/"else" and other statements
How to measure email effectiveness
Turn your email strategy into a data-driven mechanism
Why my emails are not being sent
What may have gone wrong
How many emails can I send each month?
What is an email quota and how does it work?
How to send an email to a single user
Send a simple email to one person
How to see a user's email reply in User.com
Once you've configured IMAP, you'll be able to see all the email conversations the user has had with your agents
How to create email templates
Design your messages and give them structure
Events - rendering in emails
Add information to your email messages that could be potentially key to your users
Why do my emails end up in the spam folder?
Find out the why your emails go to the spam folder and reduce the chances of that happening
How to configure IMAP
Configure your inbox connection so that you can see incoming messages in User.com
Set unparsed links in emails
By default, User.com replaces links in emails with ones that enable user tracking. Here is how you can turn of this mechanism.
How to send emails with custom SMTP settings
Send an email using your own domain email address
Send emails using your own domain
Set up your domain in 2 simple steps
Put an unsubscribe button in your emails
A ready solution for an unsubscribe button for your emails
Send an email campaign
All you need to know about email campaigns, both by automation and by manual dispatch
Group your emails into categories to keep them better organized
How do test emails differ from simple emails?
The differences between Test messages and Standard campaigns sent to 1 or 2 users
How does emailing work?
Learn about the general process of emailing in User.com
How to use App email in User.com
Redirect your users' emails to a chat window
Prohibited email content and actions
Restrictions designed to protect both our clients and us
What does webhook status for email mean?
See the webhook status for each email you send from our SMTP
Advanced Email Campaign statistics
Information about email campaigns sent in addition to the statistics visible in the email campaign's profile
Single opt-in, double opt-in
The difference between single and double opt-in and how to implement them in User.com
More about system emails sent from User.com
Improve the deliverability of your emails
Improve on one of the most effective ways to reach your customers
IMAP/SMTP for account with 2-step verification
Find out what you need to do to configure IMAP or SMTP for your account with 2-step verification
Customizing emails for unread chat messages
Find out how to change emails sent for unread chat messages.
Module guide: Email Action Trigger
You can trigger the automation with email opened or link clicked!
Gmail Account Integration
Learn how to connect your Gmail inbox and synchronise messages!
How to use WebFonts in your Emails
Learn how to integrate custom fonts in your email messages!