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EMAILS

Advanced data rendering

Render the content of your messages using "If"/"else" and other statements

Aneta Koreba

Written by Aneta Koreba

How to measure email effectiveness

Turn your email strategy into a data-driven mechanism

Michael Wertenberg

Written by Michael Wertenberg

Why my emails are not being sent

What may have gone wrong

Michael Wertenberg

Written by Michael Wertenberg

How many emails can I send each month?

What is an email quota and how does it work?

Michael Wertenberg

Written by Michael Wertenberg

How to send an email to a single user

Send a simple email to one person

Michael Wertenberg

Written by Michael Wertenberg

How to see a user's email reply in User.com

Once you've configured IMAP, you'll be able to see all the email conversations the user has had with your agents

Michael Wertenberg

Written by Michael Wertenberg

How to create email templates

Design your messages and give them structure

Aneta Koreba

Written by Aneta Koreba

Events - rendering in emails

Add information to your email messages that could be potentially key to your users

Aneta Koreba

Written by Aneta Koreba

Why do my emails end up in the spam folder?

Find out the why your emails go to the spam folder and reduce the chances of that happening

Aneta Koreba

Written by Aneta Koreba

How to configure IMAP

Configure your inbox connection so that you can see incoming messages in User.com

Alina Shafikova

Written by Alina Shafikova

Set unparsed links in emails

By default, User.com replaces links in emails with ones that enable user tracking. Here is how you can turn of this mechanism.

Michael Wertenberg

Written by Michael Wertenberg

How to send emails with custom SMTP settings

Send an email using your own domain email address

Aneta Koreba

Written by Aneta Koreba

Send emails using your own domain

Set up your domain in 2 simple steps

Marcin Szczygieł

Written by Marcin Szczygieł

Put an unsubscribe button in your emails

A ready solution for an unsubscribe button for your emails

Michael Wertenberg

Written by Michael Wertenberg

Send an email campaign

All you need to know about email campaigns, both by automation and by manual dispatch

Aneta Koreba

Written by Aneta Koreba

Email categories

Group your emails into categories to keep them better organized

Michael Wertenberg

Written by Michael Wertenberg

How do test emails differ from simple emails?

The differences between Test messages and Standard campaigns sent to 1 or 2 users

Michael Wertenberg

Written by Michael Wertenberg

How does emailing work?

Learn about the general process of emailing in User.com

Michael Wertenberg

Written by Michael Wertenberg

How to use App email in User.com

Redirect your users' emails to a chat window

Aneta Koreba

Written by Aneta Koreba

Prohibited email content and actions

Restrictions designed to protect both our clients and us

Michael Wertenberg

Written by Michael Wertenberg

What does webhook status for email mean?

See the webhook status for each email you send from our SMTP

Aneta Koreba

Written by Aneta Koreba

Advanced Email Campaign statistics

Information about email campaigns sent in addition to the statistics visible in the email campaign's profile

Michael Wertenberg

Written by Michael Wertenberg

Single opt-in, double opt-in

The difference between single and double opt-in and how to implement them in User.com

Michael Wertenberg

Written by Michael Wertenberg

System emails

More about system emails sent from User.com

Michael Wertenberg

Written by Michael Wertenberg

Improve the deliverability of your emails

Improve on one of the most effective ways to reach your customers

Michael Wertenberg

Written by Michael Wertenberg

IMAP/SMTP for account with 2-step verification

Find out what you need to do to configure IMAP or SMTP for your account with 2-step verification

Aneta Koreba

Written by Aneta Koreba

Customizing emails for unread chat messages

Find out how to change emails sent for unread chat messages.

Dawid Tyburek

Written by Dawid Tyburek