AGENT PROFILE
Agent profile in chat
Agents can display additional information about them that will be visible in their chat conversations
Written by Maciej Rzadkowski
How do chat notifications for agents work?
Each agent can be notified about new chat messages coming in three different ways.
Written by Aneta Koreba
Add notes and notify other agents
A simple trick to streamline your communication
Written by Marzena Wojnowska
How to change Language & Timezone?
Learn how to change those settings in Agent's profile
Written by Aneta Koreba
How do I change my photo?
Increase your credibility by adding a profile photo
Written by Dawid Tyburek
Setting the Active Mode
How do I mute in-app notifications with an agent status change?
Written by Grzegorz Kacperski
Two-Factor authentication
How to add additional security for logging into the application.
Written by Grzegorz Kacperski