USER.COM - BASICS
What is an attribute
Make a step towards understanding the attributes - one of the main elements of the User.com application.
Written by Alina Shafikova
How to create a custom attribute
Learn more about how to tailor User.com to your needs and add your own custom attributes.
Written by Alina Shafikova
How to update attributes
Learn what options you have to update user information
Written by Alina Shafikova
List of the changeable and unchangeable attributes
Check what attributes can or cannot be changed by external actions.
Written by Alina Shafikova
What is an event
Find out what events are and how you can send them to User.com
Written by Alina Shafikova
How to create an event with JavaScript
Check the most popular way of creating the events
Written by Alina Shafikova
What is a user list
A list is a way to organize users into groups, not necessarily using the same filters for all of them.
Written by Alina Shafikova
How to add and remove user lists
Check different possibilities of adding and removing user lists
Written by Alina Shafikova
What is a tag
Learn about tags - one of the segmentation options.
Written by Alina Shafikova
How to add and remove tags
Find the best way to manage tags according to different operational needs and scenarios
Written by Alina Shafikova
What is a segment
Automatically divide the objects that meet specific criteria into groups
Written by Alina Shafikova
How to recalculate segments
Learn more about segments' behavior and capabilities.
Written by Alina Shafikova
How to manage segments
Learn about segment management process and all the details connected with it.
Written by Alina Shafikova
Comparing tags, segments, and user lists
Explore the differences between a few methods of grouping users
Written by Alina Shafikova
How to invite new agents to User.com app
Check how easy it is to invite your team members to your User.com account
Written by Alina Shafikova
How to create new users
A list of methods you can use to add users to your database
Written by Alina Shafikova
How to deduplicate users
You might have several users, who in fact are the same person. Learn how to remove all duplicates and keep all your valuable data.
Written by Alina Shafikova
How to configure Agent Profile
Make first steps in your account configuration
Written by Alina Shafikova
What is a user
Everything starts with the user -whether they’re a visitor, a lead, or a customer.
Written by Alina Shafikova
What is a company
Check how companies help you manage B2B relationships.
Written by Alina Shafikova
What is a CRM deal
Deals help you track sales opportunities and manage your pipeline efficiently.
Written by Alina Shafikova
How to count revenue for the campaigns
Count how much profit your campaigns bring you in a given period of time.
Written by Alina Shafikova
How to create a CRM deal
Learn how to create deals manually or automatically to keep your sales pipeline organized and responsive.
Written by Alina Shafikova
How to create a company
Learn how to create companies to better manage B2B relationships in your CRM.
Written by Alina Shafikova
How to assign users to companies
Learn all the available methods to connect users with companies to streamline your B2B data and CRM workflows.
Written by Alina Shafikova
What is a CRM pipeline
Pipelines help to structure and manage sales, onboarding or support processes by visualizing the journey each deal moves through from start to finish.
Written by Alina Shafikova