USER.COM - BASICS

What is an attribute

Make a step towards understanding the attributes - one of the main elements of the User.com application.

Written by Alina Shafikova

How to create a custom attribute

Learn more about how to tailor User.com to your needs and add your own custom attributes.

Written by Alina Shafikova

How to update attributes

Learn what options you have to update user information

Written by Alina Shafikova

List of the changeable and unchangeable attributes

Check what attributes can or cannot be changed by external actions.

Written by Alina Shafikova

What is an event

Find out what events are and how you can send them to User.com

Written by Alina Shafikova

How to create an event with JavaScript

Check the most popular way of creating the events

Written by Alina Shafikova

What is a user list

A list is a way to organize users into groups, not necessarily using the same filters for all of them.

Written by Alina Shafikova

How to add and remove user lists

Check different possibilities of adding and removing user lists

Written by Alina Shafikova

What is a tag

Learn about tags - one of the segmentation options.

Written by Alina Shafikova

How to add and remove tags

Find the best way to manage tags according to different operational needs and scenarios

Written by Alina Shafikova

What is a segment

Automatically divide the objects that meet specific criteria into groups

Written by Alina Shafikova

How to recalculate segments

Learn more about segments' behavior and capabilities.

Written by Alina Shafikova

How to manage segments

Learn about segment management process and all the details connected with it.

Written by Alina Shafikova

Comparing tags, segments, and user lists

Explore the differences between a few methods of grouping users

Written by Alina Shafikova

How to invite new agents to User.com app

Check how easy it is to invite your team members to your User.com account

Written by Alina Shafikova

How to create new users

A list of methods you can use to add users to your database

Written by Alina Shafikova

How to deduplicate users

You might have several users, who in fact are the same person. Learn how to remove all duplicates and keep all your valuable data.

Written by Alina Shafikova

How to configure agent profile

Make first steps in your account configuration

Written by Alina Shafikova