How to update attributes
Learn what options you have to update user information
Keeping the attributes up-to-date is crucial for maintaining the accuracy of your marketing campaigns and personalization efforts on User.com. This article will provide a detailed guide on how to efficiently update attributes, ensuring your user data remains current and relevant.
There are several ways you can update user information.
NOTE! Not all of the attributes can be update. Please check the following article to get all of the details about attributes that can or cannot be updated from the outside.
Manual update
In this case you can update a specific object (user/company/deal etc.) by hand. This method suits the cases when you are working with your database and you need to implement a minor change. It's not the best option for updating mass data.
Where you can update attributes:
In the profile on the left: open the profile of the object and update the value using the three dots near the name of the object.
In the profile on the right: if the object already has some value for a specific attribute, it will be visible on the right side of the profile. Open the profile of the object, find the attribute on the right with the help of serach or by scrolling and click on the value in order to overwrite it.
In the table: go to the table view with the objects (e.g.: People section), choose one or several objects (manually or with the help of filters) and go with Manage > Update.
Update via Automations
There are several modules that can help you to update various attributes based on conditions and actions you define within the automation flow.
Check how exactly they work and how you can use them:
Update an Attribute (user attributes)
Change Attribute (numeric user attributes)
Update Deal Attribute
Update Ticket Attribute
CSV Import
CSV import not only allows to upload fresh data into the application, but also update the existing parameters. When you upload the same objects with new values for the attributes the system overwrites old values with the news ones from the imported file.
REST API
One of the popular options to update the data with fresh details is to use REST API. Here you can find full documentation with all endpoints, descriptions and examples.
Javascript
You can use different Javascript methods to update the data straight away.
Third-party integrations
You can use tools like Make.com or Zapier to send data from other tools to User.com