The section "People"
Learn what the section, "People", is and how to use it
How to add new contacts
A list of methods you can use to add contacts to your database
Users import via CSV
Find out how you can import contacts from a CSV file.
How to delete users
Get rid of users whose data is irrelevant to your business
Why do my users have weird names?
How User.com distinguishes between new, unidentified users
You might have several users, who in fact are the same person. We have a way to remove all duplicates and keep all your valuable data.
How to filter users
Find the users you are really looking for
Learn more about how to tailor User.com to your needs and add your own custom attributes.
Guide to updating attributes
Learn what options you have to update user information
Anonymous user data retention settings
Manage the number of days an inactive anonymous user's data is kept
How to see users who are currently online?
Sometimes you may want to see who is currently online in order to engage them personally.
Assign users conversations to agents automatically
Getting the user straight to the right person
How to send an email to a single user
Send a simple email to one person
How to make a custom user list
Organize users into separate groups
Comparing tags, segments, and user lists
Explore the differences between a few methods of grouping users
Responding to users when they are offline
How do users receive your messages from chat when they are no longer on your website?
Guide to updating user attributes via UE.page Hit
Learn how to use one of the most useful ways to update attributes in Single Page Applications
ID for users, companies, and deals
Learn more about IDs and their role in User.com
Assign users to companies using importers
Learn how easily it can be done
How is the database size measured?
Learn about the difference between users and contacts
Learn how segments work, how to use them and what are cached and current results.