Search through more than a hundred articles on every aspect of User.com

AUTOMATIONS

BOTS

Learn how to use our new feature - Chatbot.

Maciej Rządkowski

3 articles in this category

Written by Maciej Rządkowski

Module guide: Event Trigger

Begin the action path when your user performs an event

Aneta Koreba

Written by Aneta Koreba

Module guide: Show Form Action

Show a form to collect the information you need

Aneta Koreba

Written by Aneta Koreba

Module guide: API call

Send an API call to your application

Greg Warzecha

Written by Greg Warzecha

Module guide: Tag Added Trigger

Learn to enable automation triggered by tags

Aneta Koreba

Written by Aneta Koreba

Module guide: Update an attribute Action

Update user profiles automatically

Aneta Koreba

Written by Aneta Koreba

Module guide: Incoming message

Start the action when somebody sends you a chat message

Michael Wertenberg

Written by Michael Wertenberg

Module guide: Add tags Action

Tag your users automatically

Alina Shafikova

Written by Alina Shafikova

Remarketing and tracking tags with User.com

In this article you will learn how to manage different remarketing systems directly from User.com.

Aneta Koreba

Written by Aneta Koreba

Module guide: Change score Action

Score your users automatically

Aneta Koreba

Written by Aneta Koreba

Module guide: Segment Condition

This module simply makes it faster to filter your users in actions

Aneta Koreba

Written by Aneta Koreba

How do automations work?

Building communication flows with Automations takes place in a visual drag&drop builder.

Aneta Koreba

Written by Aneta Koreba

Module guide: Create an Activity Action

This module lets you schedule an activity for a sales representative or a support agent every time the user behaves in a specific way.

Aneta Koreba

Written by Aneta Koreba

Module guide: Email Action Condition

Send personalized messages if a user clicks or opens an email

Aneta Koreba

Written by Aneta Koreba

Module guide: IMAP email Condition

Learn how to automate actions based on the users' replies

Aneta Koreba

Written by Aneta Koreba

Module guide: Split A/B Condition

Run A/B tests to check the effectiveness of campaigns

Aneta Koreba

Written by Aneta Koreba

Module guide: Finish Path Action

Check the statistics for each action flow

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Form Submitted Trigger

Learn how to spark your automated messages when someone fills out a form

Aneta Koreba

Written by Aneta Koreba

Most common form mistakes

Learn more about the most common mistakes so as to not make them in your work

Aneta Koreba

Written by Aneta Koreba

Module guide: On date&time Trigger

Choose the appropriate time your action path runs

Aneta Koreba

Written by Aneta Koreba

Module guide: Add to a list Action

Automate adding users to a list

Aneta Koreba

Written by Aneta Koreba

Module guide: User Responded Condition

Check if the user sent you a message in a given period of time

Aneta Koreba

Written by Aneta Koreba

Module guide: Received Email Condition

Check who has yet to receive a particular email campaign

Aneta Koreba

Written by Aneta Koreba

Module guide: Change deal state Action

Learn how to automatically move the customer forward through the sales funnel

Aneta Koreba

Written by Aneta Koreba

Module guide: Form Submitted Condition

Check who has submitted your form

Aneta Koreba

Written by Aneta Koreba

Module guide: Added to list Trigger

Added to list module can greatly simplify your drip email processes. Learn more about it in this article.

Aneta Koreba

Written by Aneta Koreba

Module guide: Add a note Action

Add a predefined note with user attributes to a given user

Aneta Koreba

Written by Aneta Koreba

Module guide: Create a deal Action

This is a very simple module that is the true dream of every sales representative

Aneta Koreba

Written by Aneta Koreba

Module guide: SMS campaign Action

Send an SMS to your clients

Aneta Koreba

Written by Aneta Koreba

Module guide: Remove Tags Action

Automate removing tags from user profiles to make segmentation more precise

Aneta Koreba

Written by Aneta Koreba

How different messages impact your conversion

Learn how to keep track of the impact each of your messages has on the conversion

Alina Shafikova

Written by Alina Shafikova

Module guide: Remove From List Action

Automate removing users from a list

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: API call Action - test your API call

Get to know how to test whether your API call module works

Aneta Koreba

Written by Aneta Koreba

Action module: Send data

Learn how to send custom data to a user widget

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Send a web push campaign

Create an automation to send web push notifications

Alina Shafikova

Written by Alina Shafikova

General automation configuration

After setting your automation, it's time to save it and add the main automation settings.

Magda Piasecka

Written by Magda Piasecka

Module guide: Send an email campaign

Learn how to send an email using this automation module

Alina Shafikova

Written by Alina Shafikova

Module guide: Phone call Trigger

Trigger your action with a phone call

Aneta Koreba

Written by Aneta Koreba

Module guide: Delay Action

Set time intervals in your automation paths

Aneta Koreba

Written by Aneta Koreba

Module guide: Send a chat message

How to send automatic chat messages

Michael Wertenberg

Written by Michael Wertenberg

Module guide: Change custom attribute Action

Add or subtract a number from a numerical attribute value

Aneta Koreba

Written by Aneta Koreba

Module guide: Page visit Trigger

Trigger your automation when users visit a given page

Aneta Koreba

Written by Aneta Koreba

Module guide: Phone Campaign Action

Add users to a calling campaign

Aneta Koreba

Written by Aneta Koreba

Module guide: Agent responded Condition

Determine whether users get responded or not.

Aneta Koreba

Written by Aneta Koreba

Module guide: Compare custom attributes Condition

Filter users by checking which of two given attributes has the larger value

Aneta Koreba

Written by Aneta Koreba

How to measure form submissions

See how you can track how many people submitted a specific form

Aneta Koreba

Written by Aneta Koreba

Module guide: Deal Trigger

Start your automation when a deal changes its status

Aneta Koreba

Written by Aneta Koreba

Module guide: Activity Trigger

Trigger your action with an activity

Aneta Koreba

Written by Aneta Koreba

Module guide: Push notification Action

Send push notifications automatically straight to your customers' phones

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Client's Attribute Change Trigger

Start the automation after one of your clients' attribute has changed

Aneta Koreba

Written by Aneta Koreba

Module guide: Deal Stage Change Trigger

Trigger your action when a deal is moved to another stage

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Visited Page Condition

Check if the user has visited a particular page within a given amount of time

Aneta Koreba

Written by Aneta Koreba

Module guide: Mobile Notification Action

Send mobile notifications automatically

Andrzej Pacholik

Written by Andrzej Pacholik

Module guide: Phone campaign status Condition

Check the status of a phone campaign for a given user

Aneta Koreba

Written by Aneta Koreba

Module guide: Filter Condition

Filter the users that suit your automation best

Aneta Koreba

Written by Aneta Koreba

Module guide: Note added Trigger

Trigger your action when a note is added to a user's profile

Aneta Koreba

Written by Aneta Koreba

Module guide: Tag removed Trigger

Learn how to use this trigger in automations

Aneta Koreba

Written by Aneta Koreba

Module guide: Agent Email Action

Send an email to a given agent when specific conditions are met

Aneta Koreba

Written by Aneta Koreba

Module guide: Time Condition

Limit the time your automation is executed

Aneta Koreba

Written by Aneta Koreba

Module guide: Send code Action

Learn how to send additional script to a user’s browser

Aneta Koreba

Written by Aneta Koreba

Module guide: HTML block Action

Activate a given HTML block for specific users

Aneta Koreba

Written by Aneta Koreba

Module guide: Update company attribute Action

Update a company profile automatically

Aneta Koreba

Written by Aneta Koreba

Module guide: Create event

How to create an event occurrence with given attributes

Michael Wertenberg

Written by Michael Wertenberg

Module guide: Data collector Action

Collect data from arbitrary elements of your website

Aneta Koreba

Written by Aneta Koreba

Module guide: Product Event Trigger

Launch the action once the user triggers a given product event

Aneta Koreba

Written by Aneta Koreba

Module guide: Aggregator Action

Learn how to collect data for aggregators

Aneta Koreba

Written by Aneta Koreba

How does the Randomize in Delay module work?

Learn how randomize delay works and why it has been implemented

Aneta Koreba

Written by Aneta Koreba

Editing ongoing automations

Learn how automation works

Aneta Koreba

Written by Aneta Koreba

Module guide: Assign Agent Action

Learn how to automatically assign an agent(s) to a specific scenario in your automation

Aneta Koreba

Written by Aneta Koreba

Automation for Abandoned carts

Learn how to configure the automation for an abandoned cart

Aneta Koreba

Written by Aneta Koreba

Automation stats

What information can we get about the automations?

Aneta Koreba

Written by Aneta Koreba

Module guide: Removed from list Trigger

Start automation when your users are removed from a list

Aneta Koreba

Written by Aneta Koreba