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USE CASES
Learn best practices and process building strategy
13 articles in this category
Written by Dawid Tyburek
Integration via script implementation
Learn how to integrate your website with the User.com app via simple script implementation
Written by Joanna Kulawik
How to add new contacts
A list of methods you can use to add contacts to your database
Written by Sabina Sęk
The section "People"
Learn what the section, "People", is and how to use it
Written by Michael Wertenberg
Users import via CSV
Find out how you can import contacts from a CSV file.
Written by Michał Brożyna
How to: Send an email campaign?
All you need to know about email campaigns, both automated and one-time.
Written by Maciej Rzadkowski
General automation configuration
After setting up your automation, save it and add the main automation settings
Written by Alina Shafikova
Let’s get it started!
Your first steps in the app
Written by Benjamin Thomas
Benefits of CRM
Maintain good relations with key customers through CRM: Customer Relationship Management
Written by Grzegorz Górski
Inbox interface overview
How to use the Inbox interface and chat with your customers
Written by Andrzej Bieda
How does emailing work?
Learn about the general process of emailing in User.com
Written by Michael Wertenberg
Knowledge Base: Adding categories and Subcategories
Learn how to structure your Knowledge Base
Written by Michał Brożyna
Knowledge Base: How to create an article
Learn how to add the first article to your Knowledge Base
Written by Alex Nowak
Integrate your eShop with your User.com app
What you need to do in order to use User.com in your online shop
Written by Dawid Tyburek
Push Notifications
What are push notifications and how to set and use them in User.com.
Written by Alina Shafikova
Attributes
Learn what are Attributes and how to use them!
Written by Dawid Tyburek
How to download a mobile app
Stay in touch with your users every time.
Written by Dawid Tyburek
Setting chat business hours
Learn how to set up the time your chat will be available to customers!
Written by Marzena Wojnowska
How to add Description Text in Automations
Learn how to provide the description about your Automation Modules purpose!
Written by Dawid Tyburek
How to use Global Variables
Learn how to create dynamic variables yourself!
Written by Dawid Tyburek
"Conversations" are "Inbox" now - what’s new?
Get an overview of the most important changes in the User.com chat panel.
Written by Marzena Wojnowska
How to invite new agents to User.com app?
Check how easy it is to invite your team members to your User.com account
Written by Alina Shafikova
Make.com Integration
Connect User.com with your favorite apps in minutes to automate your work
Written by Dawid Tyburek