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Integration via script implementation

Learn how to integrate your website with the User.com app via simple script implementation

Joanna Kulawik

Written by Joanna Kulawik

How to add new contacts

A list of methods you can use to add contacts to your database

Michael Wertenberg

Written by Michael Wertenberg

The section "People"

Learn what the section, "People", is and how to use it

Michael Wertenberg

Written by Michael Wertenberg

Users import via CSV

Find out how you can import contacts from a CSV file.

Michał Brożyna

Written by Michał Brożyna

How to: Send an email campaign?

All you need to know about email campaigns, both automated and one-time.

Maciej Rzadkowski

Written by Maciej Rzadkowski

General automation configuration

After setting up your automation, save it and add the main automation settings

Alina Shafikova

Written by Alina Shafikova

Let’s get it started!

Your first steps in the app

Benjamin Thomas

Written by Benjamin Thomas

Benefits of CRM

Maintain good relations with key customers through CRM: Customer Relationship Management

Grzegorz Górski

Written by Grzegorz Górski

Chat conversations

Detailed view of the most important place for communication - chat.

Marzena Wojnowska

Written by Marzena Wojnowska

How does emailing work?

Learn about the general process of emailing in User.com

Michael Wertenberg

Written by Michael Wertenberg

Knowledge Base: Adding categories and Subcategories

Learn how to structure your Knowledge Base

Michał Brożyna

Written by Michał Brożyna

Knowledge Base: How to create an article

Add first article to your Knowledge Base

Alex Nowak

Written by Alex Nowak

Integrate your eShop with your User.com app

What you need to do in order to use User.com in your online shop

Dawid Tyburek

Written by Dawid Tyburek

Push Notifications

What are push notifications and how to set and use them in User.com.

Alina Shafikova

Written by Alina Shafikova

Attributes

Learn what are Attributes and how to use them!

Dawid Tyburek

Written by Dawid Tyburek

How to download a mobile app

Stay in touch with your users every time.

Dawid Tyburek

Written by Dawid Tyburek

Setting chat business hours

Learn how to set up the time your chat will be available to customers!

Marzena Wojnowska

Written by Marzena Wojnowska

How to add Description Text in Automations

Learn how to provide the description about your Automation Modules purpose!

Dawid Tyburek

Written by Dawid Tyburek

How to use Global Variables

Learn how to create dynamic variables yourself!

Dawid Tyburek

Written by Dawid Tyburek

"Conversations" are "Inbox" now - what’s new?

Get an overview of the most important changes in the User.com chat panel.

Marzena Wojnowska

Written by Marzena Wojnowska

How to invite new agents to User.com app?

Check how easy it is to invite your team members to your User.com account

Alina Shafikova

Written by Alina Shafikova

Make.com Integration

Connect User.com with your favorite apps in minutes to automate your work

Dawid Tyburek

Written by Dawid Tyburek